Requesting Quotes and Placing Orders
Online
Phone
Shipping Options
HFC is proud to be partnered with FedEx, DHL, TnT and UPS, ensuring that our customers receive the most competitive shipping rates and that their goods are in expert hands.
There are two main ways we dispatch goods:
- Using our shipping account (refer to 'Shipping Rates' below); or
- Using the customers shipping account.
In some cases, one party may cover the shipping cost, and the other party may cover the duties, taxes and fees.
For customers based in European countries who collect Value Added Tax (VAT), such as the United Kingdom (UK), HFC will cover the shipping cost, and the customer will cover VAT, duties, taxes and fees.
If you choose to ship using your own shipping account, a USD10.00 Handling Fee will apply. Our team will reach out to you to ask for you shipping account number and the service provider.
Shipping Rates
If you would like for HFC to use its own shipping account, you will be given a flat rate of postage based on your geographical location. This rate is based upon orders up to 1 lb - should your order exceed 1 lb, our Supply Chain team will reach out to you with a revised postage fee based upon the actual order weight.
The Shipping Rates table below relates to packages up to 1 lb which are not considered Dangerous Goods. If your order is considered Dangerous Goods, your fee is calculated by your geographical location using the Shipping Rates table below, plus a Dangerous Goods fee using the Dangerous Goods Shipping Rates table below:
| Country | Rate in USD (≤1 lb) |
|---|---|
| Australia | New Zealand | |
| Bangladesh | Brunei | Cambodia | China | Fiji | Hong Kong | Indonesia | Japan | Laos | Macao | Malaysia | Myanmar (Burma) | Nepal | Papua New Guinea | Philippines | Singapore | South Korea | Sri Lanka | Taiwan | Thailand | Vietnam | |
| Canada | Mexico | United States (exc. American Samoa | Micronesia | Marshall Islands | Northern Marina Islands | Palau | Puerto Rico and US Virgin Islands) | |
| Andorra | Austria | Belgium | Bulgaria | Caribbean Netherlands | Croatia | Cyprus | Czechia | Denmark | Estonia | Finland | France | Germany | Greece | Guernsey | Hungary | India | Ireland | Italy | Jersey | Latvia | Liechtenstein | Lithuania | Luxembourg | Malta | Monaco | Netherlands | Norway | Poland | Portugal | Romania | San Marino | Serbia | Slovakia | Slovenia | Spain | Sweden | Switzerland | United Arab Emirates | United Kingdom | Vatican City | |
| Albania | Bahrain | Bosnia & Herzegovina | Gibraltar | Israel | Kiribati | Kuwait | Nauru | New Caledonia | Niue | North Macedonia | Oman | Pakistan | Qatar | Samoa | Saudi Arabia | Solomon Islands | South Africa | Tonga | Turkey | Tuvalu | Vanuatu | |
| Afghanistan | Algeria | American Samoa | Angola | Anguilla | Antigua & Barbuda | Argentina | Armenia | Aruba | Azerbaijan | Bahamas | Barbados | Belarus | Belize | Benin | Bermuda | Bhutan | Bolivia | Botswana | Brazil | British Virgin Islands | Burkina Faso | Burundi | Cameroon | Cape Verde | Cayman Islands | Central African Republic | Chad | Chile | Colombia | Comoros | Congo - Brazzaville | Congo - Kinshasa | Costa Rica | Curaçao | Djibouti | Dominica | Dominican Republic | Ecuador | Egypt | El Salvador | Equatorial Guinea | Eritrea | Eswatini | Ethiopia | Falkland Islands | Faroe Islands | French Guiana | Gabon | Gambia | Georgia | Ghana | Greenland | Grenada | Guadeloupe | Guatemala | Guinea | Guinea-Bissau | Guyana | Haiti | Honduras | Iceland | Iraq | Jamaica | Jordan | Kazakhstan | Kenya | Kosovo | Kyrgyzstan | Lebanon | Lesotho | Liberia | Libya | Madagascar | Malawi | Maldives | Mali | Martinique | Mauritania | Mauritius | Mayotte | Micronesia | Moldova | Mongolia | Montenegro | Montserrat | Morocco | Mozambique | Namibia | Nicaragua | Niger | Nigeria | Northern Marina Islands | Palau | Panama | Paraguay | Peru | Puerto Rico | Russia | Rwanda | Senegal | Seychelles | Sierra Leone | Somalia | South Sudan | St. Barthélemy | St. Kitts & Nevis | St. Lucia | St. Martin | St. Vincent & Grenadines | Sudan | Suriname | Tajikistan | Tanzania | Timor-Leste | Togo | Trinidad & Tobago | Tunisia | Turkmenistan | Turks & Caicos Islands | Uganda | Ukraine | Uruguay | US Virgin Islands | Uzbekistan | Venezuela | Yemen | Zambia | Zimbabwe | |
| Other Not Listed Above |
Dangerous Goods
There will be a HazMat fee per item to ship dangerous good, however, this fee can be waived if one of the following is true:
- The package is shipped via FedEx Ground; or
- Each bottle is in Excepted Quantity, which is up to 1g for Class 6.1 Packing Group I or II, and up to 25g for all other HazMat items.
In order to waive the HazMat fee, we will attempt to distribute your order into packages that each fall at or below the Excepted Quantity. For example, we may pack a 5g order of a Class 6.1 Packing Group II item as 5 bottles, with each bottle containing 1g of the goods, hence, each bottle meets the Excepted Quantity of 1g and the HazMat Fee is waived. Should you order any other HazMat items we have, say at 50 grams, we may distribute this amount into 2 bottles, with each bottle containing 25g of the goods, hence, each bottle meets the Excepted Quantity of 25g and the HazMat Fee is waived. If you would not like your HazMat items to be distributed into Excepted Quantity packaging, please advise us.
If the items you ordered are Dangerous Goods, a Hazmat fee may be applied to each Dangerous Good that you order - we will reach out to you should this fee apply to your order. Under this circumstance, the initial shipping fee you pay on our website upon placing your order will not be the final shipping fee, as a HazMat fee may need to be applied on top of the initial shipping fee.
Dangerous Goods Classification
Dangerous Goods are classified into differing classes as below:
| Type | Class | Description |
|---|---|---|
| Accessible Dangerous Goods | Explosives | |
| Accessible Dangerous Goods | Flammable gas | |
| Accessible Dangerous Goods | Non-flammable gas with a “cargo aircraft only” label | |
| Accessible Dangerous Goods | Flammable liquid | |
| Accessible Dangerous Goods | Flammable solid, spontaneously combustible, dangerous when wet | |
| Accessible Dangerous Goods | Oxidizer and organic peroxide | |
| Accessible Dangerous Goods | Corrosive material | |
| Inaccessible Dangerous Goods | Non-flammable gas without a “cargo aircraft only” label | |
| Inaccessible Dangerous Goods | Toxic | |
| Inaccessible Dangerous Goods | Miscellaneous dangerous goods |
Dangerous Goods Shipping Rates
HFC's shipping partner for HazMat goods is FedEx. If your order is considered Dangerous Goods, your fee is calculated by your geographical location using the Shipping Rates table above, plus a Dangerous Goods fee using the Dangerous Goods Shipping Rates table below:
| Type | Dangerous Goods Shipping Rate in USD |
|---|---|
| Excepted Quantity | |
| Inaccessible (HazMat Class 6.1 or 9) | |
| Accessible (HazMat Class 3, 4, 5 or 8) |